The runner must provide customer service calmly in accordance with the hotel's standards and service procedures, and ensure that customer work tasks are completed in a timely manner. 客房部递送员必须按照酒店的标准和服务程序沉着地提供客户服务，保证及时完成客户工作任务。 Ensure a friendly and efficient customer delivery service and talk to guests with composure and confidence along the way, ensuring all work is completed on time. 确保提供友好高效的客户递送服务并在此过程中沉着自信地与客人交谈，保证所有工作及时完成。 Master the knowledge of hotel room facilities and equipment 掌握酒店客房设施设备知识。 Familiar with the placement of in-room items 熟知客房内用品放置位置 Familiar with delivery procedures for faxes, room supplies and room equipment. 熟知传真、客房用品以及客房设备等的递送程序。 I have read and understood the position de scription information and hereby state that I can perform the duties as set out in the JD to the required standard.