ACCOUNTABILITY: Tolearnsupplychainknowledgeandcustomerserviceresponsibility.TolearnLubrizolbusinessandproduct.Toconductorassistprojectsforimprovementbasedontheunderstandingfordailyoperationandprocess.  End-to-endordermanagement RESPONSIBILITIES: 1.Ordermanagement -Orderplacement,ensuringaccuracyinorderdetails,coordinatingwithotherteamssuchasLogistics,Demand&SupplyPlanner,andotherfunctionstoensuretimelydelivery.Distributeinvoicesandotherdocumentationtocustomers,banksandconcernedpartiesinatimelyandaccuratemanner. -Processrequestsanddeliveriesforfreeofchargesampleswithappropriateapprovalsandfollowingestablishedpolicies,proceduresandtools. -After-salessupportthroughclosemonitoringandprocessingofrebatesandclaim. 2.Performancemonitoring -ContributepositivelytoCXKPItargets(deliveryasrequest,e-Commerce,QSresolvedrate,etc.) -Ordersoverforecastmanagement(salescontrol):workwithcommercial,DP/SPtomanagecustomers’behavior. 3.Processimprovementandmanagement -Participateincustomerexperienceprojectsforsystemandprocesstransformation. -Analyzehistoricaldatatoidentifyimprovementopportunities(BOBJ,PBI) -SuccessfulhybridforLEM/LSSbusinessportfolio  4.Supportad-hoctasksasassigned REQUIREMENTS–EDUCATION,EXPERIENCE,SKILLS: Education&ProfessionalBackground: -Bachelororabovedegree -NolimitationtoProfessionalBackgroundandSupplyChainmanagementispreferred. Knowledge&Skills -FluentinEnglishandMandarin(Verbalandwritten) -FamiliarwithPowerQueryorPowerPItohavedatavisualizationandreport -Abilitytoplayinteamworkspiritandworkwithcross-functionalteams -Problem-solvingaptitudeandattentiontodetails. -Abilitytomultitaskinafast-paced